FAQ Help Center

Got questions? We’ve got answers! Visit our FAQ Help Center at Laptop Care IT to find quick solutions, helpful guides, and expert tips about laptop repair, parts, and services. Get the support you need—fast and easy!

Warranty Program

At Laptop Care IT, our warranty ensures your peace of mind. We cover all manufacturing defects, hardware malfunctions, and performance issues that occur under normal use within the warranty period. Accidental damage or misuse is not included, but our expert support team is always ready to help with affordable repair solutions.

Filing a warranty claim with LaptopCare IT is simple and hassle-free. Just contact our support team via email or phone, provide your product details and proof of purchase, and we’ll guide you through the process step by step. Your satisfaction is our priority!

We offer multiple shipping options to make your laptop shopping convenient and fast! Choose from standard, express, and same-day delivery (where available) to get your order safely and on time. Enjoy reliable shipping with tracking for every purchase.

Wondering about our return policy? At LaptopCare IT, we ensure a hassle-free return process for your peace of mind. If you face any issue with your purchase, simply contact us within the specified return period, and our team will assist you promptly. Your satisfaction is our priority

Yes! At LaptopCare IT, our free shipping service also covers returns. If you’re not completely satisfied with your purchase, you can return it without any extra shipping cost. Shop with confidence and enjoy hassle-free returns!

Buying a gift card from LaptopCareIT is quick and easy! Simply visit our Gift Card section, select the desired amount, and complete the payment. Once purchased, you’ll receive your gift card instantly via email, ready to share with your loved ones. Give the perfect gift of technology today!

At LaptopCareIT.com.bd, we want you to get the best deals! Our coupon codes are valid for a limited time and can be applied only to eligible products. Each code can be used once per order, and discounts cannot be combined with other offers unless stated otherwise. Make sure to enter the code at checkout to enjoy your savings!

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Returns & Exchanges

Yes! At LaptopCare IT, we want you to be completely satisfied with your purchase. If you need to return or exchange your order, please contact our support team within [insert number] days of delivery, and we’ll guide you through the process quickly and smoothly.

At LaptopCareIT, we make returns simple and hassle-free. If you are not fully satisfied with your purchase, you can request a return within our specified return period. Just contact our support team with your order details, and we will guide you through the process, including instructions for sending the product back. Once we receive and inspect the item, we will process your refund or replacement promptly. Your satisfaction is our priority!

Looking for the best deals on laptops and accessories? Visit LaptopCareIT.com.bd! Check out our website for ongoing sales and special offers—great products at unbeatable prices!

Looking for our products near you? Find out if there’s an authorized Laptop Care retailer in your district. Contact us today, and we’ll guide you to the nearest store for your convenience!

Wondering if you can use the same discount on an exchange? Absolutely! Enjoy your discount when you trade in your old laptop for a new one at LaptopCare IT. Terms and conditions may apply.

Our team at Laptop Care IT is here to help! Contact us today and get the support you need.

Yes! We do offer shipping outside Dhaka. No matter where you are in Bangladesh, you can get your laptop or accessories delivered safely to your doorstep. Place your order today and enjoy our reliable delivery service!

Buying a gift card from LaptopCareIT is quick and easy! Simply visit our website, choose the gift card value you want, and add it to your cart. Complete the checkout process, and your digital gift card will be delivered instantly via email—perfect for any occasion!

Yes! You can return your purchased items directly to our store. Simply bring the product along with your receipt or order confirmation, and our team will assist you with the return or exchange process quickly and hassle-free.

Want to grab the best deals on laptops, accessories, and services? Stay informed about our latest sales by subscribing to our newsletter, following us on social media, or regularly checking our website. Don’t miss out on exclusive offers designed just for you!

Yes! Laptop Care IT proudly offers international shipping to ensure our quality products reach customers worldwide. Wherever you are, we’ve got you covered!

Shipping & Recent Orders

Wondering how your laptop or accessory order was shipped? At LaptopCareIT, we ensure all packages are carefully packed and sent via trusted shipping partners. Once your order is shipped, you’ll receive a tracking number so you can easily monitor its journey from our store to your doorstep.

If your USPS tracking shows “Delivery,” it means the package has reached its destination and is either out for delivery or has already been delivered. Check your mailbox or front door, and if you don’t see it, contact your local USPS office for more details.

Wondering when your order will arrive? Most packages are delivered within 3–7 business days. You’ll also receive a tracking number to follow your package every step of the way!

Business days refer to the standard working days of the week, usually Sunday to Thursday, excluding weekends and public holidays. When you place an order or request a service, the processing and delivery times are calculated based on business days, ensuring accurate and timely service.

Once your order is processed and shipped, you will receive a confirmation email with your tracking number. You can use this number to track your package in real time and know exactly when it’s on the way to you.

If your tracking number isn’t updating, don’t worry! Sometimes tracking information may take 24–48 hours to reflect due to carrier delays or system updates. Rest assured, your order is on its way. If updates don’t appear after 48 hours, please contact our support team for assistance.